Store Policy
Customer Care
At Dahlia Farms, customer care is our number one priority! If a product ever arrives damaged in any way or if you receive the incorrect product, please send us an email with a description of the damage or error and a picture of the product you received. We will work with you to make it right!
If you are looking for a specific product or aren't sure what product will work for you, send us a message and we'll help you find the perfect product. We typically answer messages within 24-48hrs excluding weekends and holidays.
For any questions or inquiries send us an email at dahliafarmssoapandcandleco@gmail.com
Privacy & Safety
Our customers' privacy and safety is of the utmost importance to us. Personal information is strictly used for the purchase and shipping of products. It is never given out or sold under any circumstances.
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While we are happy to chat with you, for the privacy and safety of our staff, harassment will not be tolerated on any of our platforms.
Special Inquiries
Have a request for a special or customized project? We'd love to work with you! From custom text wrappers to specialized scents, if you have an idea, we'd love to make it happen! Have an occasion that requires products in bulk? Maybe in bulk with customized text wrappers? Soaps and candles are great for wedding favors, bridesmaid proposals, baby showers, and much more. For special inquiries message or email us today!
Payment Methods
- Credit / Debit Cards
- PAYPAL
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